How much do you charge for delivery?
Please find below the cost of shipping for Express / Priority shipping services, the available options at checkout will depend on your shipping location.
Digital Cameras, Lenses, Video Camcorder Metropolitan regions: Regional and Remote areas:
|
$24 $39
|
DSLR Cameras, Mirrorless Cameras, Prosumer Cameras Metropolitan regions: Regional and Remote areas:
|
$36 $51
|
Memory Cards and Camera Accessories |
FREE |
How long does the courier usually take to deliver my order?
We will ship your order(s) by one of the following shipping courier services (unless otherwise stated) using Express / Priority services, at this time we do not offer Standard courier services as the savings to you are minimal in the majority of cases for a much slower and less reliable service.
- FedEx
- DHL
- UPS
- TOLL
- TNT
- EMS
We will select any one of the above couriers at our discretion to ensure the most appropriate shipping service is provided to your location, a parcel tracking number will be provided for all above mentioned courier services which you will be able to track online, we will also email you regular tracking updates so you know were your parcel is at all times.
The following is a guideline of typical delivery times: Australia and New Zealand (New Zealand customers please add 1 additional working day)
Metropolitan regions: Express / Priority courier services take 1 - 4 working days from dispatch
Regional and Remote areas: Express / Priority courier services take 3 - 6 working days from dispatch
To find out if you are in a remote or regional area please view DHL's remote area chart HERE.
Please note we do not normally deliver to a PO Box or like address although on rare occasions we may make an exception, but this is solely at our discretion and delivery will usually take an additional 1 - 2 working days.
The above delivery times are estimations only and are based on averages from the data collected in our shipping records while also taking in to consideration the estimations provided by the courier services, while in most cases the shipping time will in fact be shorter.
*a single order of Accessories only will be shipped by Registered Air-mail which may take between 5 and 15 working days or possibly longer for regional and remote areas.
How do i track my order(s) once it is dispatched?
Once your order is dispatched we will email you to let you know this along with the tracking details and a link to track your parcel if you wish to track it manually, we will also send you regular tracking updates so you know were your parcel is at all times.
If you wish to track your parcel manually you can do so by entering your tracking number provided in to the tracking systems as provided by the selected courier, the courier tracking systems can be found at the following web locations:
Registered Air mail does provide a code for delivery, however it may not be available for real-time tracking depending on your local postal service, in these cases please contact us for any delivery enquiry.